Shipping and freight is included in the cost of your Perennial Park Products® order for your convenience for all orders shipped within the continental United States. All of our products are shipped directly from our warehouse via common carrier. We ship anywhere in the United States and internationally.
Shipping and freight will be charged for international orders and orders shipping to Canada, Alaska and Hawaii. Please call for shipping pricing outside of the contintental United States.
If you live in the Chicagoland area and would like to pick-up your order, please contact your PPP representative at (800) 480-2327 to place your order and obtain information about pick-up pricing.
All furniture is shipped partially assembled; however, assembly is easy and requires no special tools. We will provide you with assembly instructions.
You are responsible for unloading your furniture shipment off of the truck. If you are unable to unload your order special arrangements will need to be made with your Perennial Park Products representative. Additional costs may apply.
Most in-stock orders are shipped within two days from our factory via common carrier. You are responsible for unloading your lumber or furniture shipment off of the truck. If you are unable to unload your order, special arrangements will need to be made with your PPP representative. Additional costs may apply.
Quick Ship Furniture—Products in Redwood or Cedar colors generally ship faster, as we try to keep these items in stock. If you require a fast turnaround on your order, please contact your PPP representative to inquire about our inventory of products in these colors.
Please allow three to four weeks for orders with custom engraving.
If you require special shipping arrangements such as lift gate service or inside delivery, please contact your PPP representative so that arrangements can be made. Additional charges may apply.
Occasionally damage occurs during shipping. We work quickly to resolve the issue and replace your damaged products.